I am dropping my mom and cousin off at Heathrow; they have the usual Indian hand-luggage weight snarl which we solve by my taking back stuff. After a coffee I drop them off at to get into the security line, but just before that my cousin’s hand bag is not allowed through as it doesn’t meet the size requirements – fair enough, that’s a regulation and while many regulations are not helpful to the general public, we were to blame in some ways for sure. So, we look for alternatives: my cousin says there’s not much stuff in the bag – its just that the bag is weird shaped. So we decide on a polybag and ask the security guy if they have one – he gives me one from their stuff next to the table. We put her stuff in that and then suddenly another security guy says “where did you get that bag from” in a very stern voice. I just say “your colleague there gave it to us, I didn’t just take it”. And then he says “no you can’t take a poly bag in”. I am puzzled and I ask why. He says No , come on you cant take in a polybag. (It was stuff in a semi-transparent big polybag that they keep). I kept asking whats the reason. And he comes up with “no come on its just not logical”.!!!!! We then had to buy a 50 pound handbag from the luggage store at their airport.
Completely random - he just wanted to prove a point, which I don’t know what that is
I think Heathrow has a long way to go before it will be the “airport London is proud of” as their current renovation project’s billboards read.
